Assistant Store Manager: Drive Sales & Team Excellence

Maxis Broadband Sdn Bhd; Malaysia; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd is seeking a capable Retail Assistant Store Manager to support the Mesra Mall store. You will help drive sales, oversee daily store operations, and ensure superior customer service while coaching a frontline team.

Reporting to the Store Manager, you will assist in inventory control, cash handling, and compliance with SOPs, aiming to deliver an unmatched shopping experience and meet targets.

Responsibilities

• Assist the RSM in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with SOPs.
• Assist the RSM in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the RSM in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the RSM.

Skills

Customer service

Team leadership

Sales-driven

Job description

Maxis Broadband Sdn Bhd is seeking a capable Retail Assistant Store Manager to support the Mesra Mall store. You will help drive sales, oversee daily store operations, and ensure superior customer service while coaching a frontline team.

Reporting to the Store Manager, you will assist in inventory control, cash handling, and compliance with SOPs, aiming to deliver an unmatched shopping experience and meet targets.