Store Leader: Drive Sales & Customer Experience

MAXIS Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

MAXIS Malaysia is seeking a capable Retail Store Manager to lead the Alamanda store, drive sales, and deliver an outstanding customer experience. You will oversee daily operations, coach a frontline team, manage inventory and cash processes, and ensure adherence to SOPs.

The role focuses on achieving KPIs, fostering a high-performance culture, and implementing customer-centric service strategies in a dynamic retail environment at Alamanda.

Qualifications

• Lead the Maxis Center in Alamanda, focusing on delivering an unmatched customer experience.
• Drive store performance to meet and exceed all sales and service KPIs.
• Lead, coach, and develop the store team to achieve targets and foster a positive culture.

Responsibilities

• Drive store performance to meet and exceed all sales and service KPIs.
• Lead, coach, and develop the store team to achieve targets and foster a positive culture.
• Manage all aspects of store operations, including inventory, cash management, and compliance.
• Execute sales and service strategies to enhance customer experience and drive revenue.
• Ensure strict adherence to all company SOPs, security policies, and audit requirements.
• Create an innovative and customer-centric environment in the store.

Job description

MAXIS Malaysia is seeking a capable Retail Store Manager to lead the Alamanda store, drive sales, and deliver an outstanding customer experience. You will oversee daily operations, coach a frontline team, manage inventory and cash processes, and ensure adherence to SOPs.

The role focuses on achieving KPIs, fostering a high-performance culture, and implementing customer-centric service strategies in a dynamic retail environment at Alamanda.