Retail Sales Associate - Upsell, Service & Flexible Hours

Kasut U Sdn. Bhd.; Johor Bahru; Vor Ort; MYR 28.000 - 39.000; Vollzeit

Zusammenfassung

Kasut U Sdn. Bhd. is seeking a passionate Retail Sales Assistant to deliver an outstanding in-store experience, provide product knowledge, and assist customers in making informed purchases.

The role emphasizes closing sales, maintaining brand standards, and supporting store operations. The ideal candidate is proactive, sales-driven, customer-focused, and adaptable to promotional events with flexible weekend and holiday shifts.

Qualifikationen

• Strong interpersonal skills and ability to close sales.
• Proactive and sales-driven approach.
• Ability to stay updated with promotions and competitor offerings.
• Willingness to attend regular training to improve sales techniques and product knowledge.

Aufgaben

• Greet, engage, and assist customers in a friendly and professional manner
• Understand customers' needs and recommend suitable products to meet their requirements
• Demonstrate product features and benefits effectively
• Proactively upsell and cross-sell products to achieve personal and store sales targets
• Handle customer feedback or complaints professionally, escalating to management when necessary
• Operate the POS system accurately and efficiently
• Handle cash, credit/debit card, and e-wallet transactions securely
• Maintain store cleanliness, product displays, and stock arrangements
• Participate in stock counts and ensure inventory accuracy
• Follow SOPs, safety procedures, and loss prevention guidelines

Kenntnisse

Interpersonal skills

Sales-driven

Customer service

Flexible working hours

Jobbeschreibung

Kasut U Sdn. Bhd. is seeking a passionate Retail Sales Assistant to deliver an outstanding in-store experience, provide product knowledge, and assist customers in making informed purchases.

The role emphasizes closing sales, maintaining brand standards, and supporting store operations. The ideal candidate is proactive, sales-driven, customer-focused, and adaptable to promotional events with flexible weekend and holiday shifts.