Retail Sales Promoter – Elevate Customer Experience

Kasut U Sdn. Bhd.; Kampung Kuala Kemaman; On-site; MYR 18,000 - 24,000; Full time

Job summary

Kasut U Sdn. Bhd. invites a friendly Retail Assistant/Promoter to deliver an outstanding in-store experience.

You will provide product knowledge, assist customers in making informed purchases, and ensure smooth cashiering operations while upholding brand standards. The role requires proactive, sales-driven individuals with strong interpersonal skills, flexibility for promotions and rotating shifts, and a commitment to achieving store objectives, customer satisfaction, and regular training

Qualifications

• Excellent interpersonal and communication skills.
• Ability to close sales and meet targets.
• Willing to work on weekends and holidays.
• Flexible with working hours.
• Follow SOPs and safety procedures.
• Uphold brand image and product presentation.

Responsibilities

• Greet, engage, and assist customers in a friendly and professional manner.
• Understand customers' needs and recommend suitable products to meet their requirements.
• Demonstrate product features and benefits effectively.
• Proactively upsell and cross-sell products to achieve personal and store sales targets.
• Handle customer feedback or complaints professionally, escalating to management when necessary.
• Build and maintain good relationships with repeat customers to encourage brand loyalty.
• Stay updated with product knowledge, promotions, and competitor offerings to enhance sales conversations.
• Operate the POS (Point of Sale) system accurately and efficiently.
• Handle cash, credit/debit card, and e-wallet transactions securely.
• Maintain store cleanliness, product displays, and stock arrangements.

Skills

Customer service

Sales closing

Interpersonal skills

Cash handling

Adaptability

Tools

POS system

Job description

Kasut U Sdn. Bhd. invites a friendly Retail Assistant/Promoter to deliver an outstanding in-store experience.

You will provide product knowledge, assist customers in making informed purchases, and ensure smooth cashiering operations while upholding brand standards. The role requires proactive, sales-driven individuals with strong interpersonal skills, flexibility for promotions and rotating shifts, and a commitment to achieving store objectives, customer satisfaction, and regular training