Retail Sales Assistant: Create Happy Shoppers & Upsell

ECO-SHOP Marketing Berhad (Retail); Pasir Gudang; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Monthly incentives

Career advancement

Job summary

Eco-Shop Marketing Berhad (Retail) in Malaysia, Johor, Pasir Gudang, is seeking a customer-focused Retail Associate to greet customers, assist with product selection, promote items and help reach sales targets. You will unload shipments, stock shelves, keep the store tidy, ensure correct labeling, and act as replacement cashier when needed.

The role requires a positive attitude and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and stocking goods during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Act as a replacement cashier when needed.

Skills

Customer service

Communication skills

Multi-tasking

Positive attitude

Interpersonal skills

Education

SPM or equivalent

Higher qualifications beneficial

Job description

Eco-Shop Marketing Berhad (Retail) in Malaysia, Johor, Pasir Gudang, is seeking a customer-focused Retail Associate to greet customers, assist with product selection, promote items and help reach sales targets. You will unload shipments, stock shelves, keep the store tidy, ensure correct labeling, and act as replacement cashier when needed.

The role requires a positive attitude and the ability to multitask in a fast-paced environment.