Retail Sales Associate: Service & Growth

Crocs; George Town; On-site; MYR 24,000 - 36,000; Full time

Job summary

Crocs is looking for team members in George Town, Penang to deliver outstanding customer service and support retail operations. Candidates should have at least SPM/O Level, 1-2 years of experience in retail, and be comfortable working shifts including nights and public holidays.

The role involves collaboration with team members and learning various departments within the store. Strong English and basic computer skills are required, with a focus on a positive team environment.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience in retail.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service using C.H.A.R.M. service model.
• Support team members in daily retail operations.
• Learn and assist in various departments within the store.

Skills

Customer service delivery

Team collaboration

Retail operations

Sales-driven techniques

English fluency

Microsoft Office proficiency

Education

SPM / O Level or above

Tools

Point of Sale system

Microsoft Word

Microsoft Excel

Email

Job description

Crocs is looking for team members in George Town, Penang to deliver outstanding customer service and support retail operations. Candidates should have at least SPM/O Level, 1-2 years of experience in retail, and be comfortable working shifts including nights and public holidays.

The role involves collaboration with team members and learning various departments within the store. Strong English and basic computer skills are required, with a focus on a positive team environment.