Retail Sales Associate — Impactful, Fast-Paced & Flexible

CROCS; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Crocs, Inc. Malaysia is seeking a store associate to deliver outstanding service to customers, manage POS operations, stock and pricing, and support loyalty programs while maintaining store standards.

Ideal candidates have 1–2 years retail experience, fluent English, basic computer skills, and willingness to work rotating shifts including nights and holidays. Crocs promotes equal opportunity employment and diverse teams.

Qualifications

• Must be 18 years or older.
• Possess at least SPM / O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage.
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Customer service

Team collaboration

Fluent English

Retail experience

Flexibility

Education

SPM / O Level or above

Tools

Microsoft Word

Excel

Email

POS system

Job description

Crocs, Inc. Malaysia is seeking a store associate to deliver outstanding service to customers, manage POS operations, stock and pricing, and support loyalty programs while maintaining store standards.

Ideal candidates have 1–2 years retail experience, fluent English, basic computer skills, and willingness to work rotating shifts including nights and holidays. Crocs promotes equal opportunity employment and diverse teams.