Retail Sales Associate - Flexible Schedule & Impact

Crocs; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Crocs in Kuala Lumpur is hiring a retail associate to deliver outstanding service and support daily store operations. You will engage customers, maintain product knowledge, handle stock and presentation, and help drive sales in a fast-paced environment.

Ideal candidates bring 1–2 years of retail experience, fluent English, and a flexible schedule for rotations including weekends and public holidays. Crocs offers equal opportunity employment and a collaborative team culture.

Qualifications

• Must be 18 years or older.
• At least SPM / O Level or above.
• 1–2 years of retail experience.
• Fluent in English; proficiency in other languages is an advantage.
• Flexible to work on rotational shifts including nights, Saturdays, Sundays and public holidays.
• Basic computer proficiency and ability to operate a POS system.
• Desire to succeed in a fast-paced retail environment.

Responsibilities

• Deliver outstanding service to our consumers using our Crocs service model.
• Proactively contribute to creating an enjoyable team environment with ideas and concerns.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support daily retail operations such as POS, stock replenishment, pricing and markdowns, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention and inventory control.

Skills

Customer service

Retail experience

Teamwork

Education

SPM / O Level

Tools

POS system

Microsoft Word / Excel

Job description

Crocs in Kuala Lumpur is hiring a retail associate to deliver outstanding service and support daily store operations. You will engage customers, maintain product knowledge, handle stock and presentation, and help drive sales in a fast-paced environment.

Ideal candidates bring 1–2 years of retail experience, fluent English, and a flexible schedule for rotations including weekends and public holidays. Crocs offers equal opportunity employment and a collaborative team culture.