Retail Sales Associate - Flexible Shifts (Part Time)

Crocs; Kuala Lumpur; On-site; MYR 16,000 - 22,000; Part time

Job summary

Crocs, Inc. is seeking a Store Sales Associate (Part Time) for Genting Highlands. You will deliver exceptional customer service, support store operations, and assist in multiple departments to ensure excellent in-store experience.

The role requires 18+, SPM/O Level or above, 1–2 years retail experience, and English fluency. Flexible shifts including nights, weekends, and public holidays are expected. Crocs emphasizes equal opportunity and a dynamic, fast-paced retail environment.

Qualifications

• Must be 18 years or older.
• Minimum SPM / O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency in other languages will be an advantage.
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Job description

Crocs, Inc. is seeking a Store Sales Associate (Part Time) for Genting Highlands. You will deliver exceptional customer service, support store operations, and assist in multiple departments to ensure excellent in-store experience.

The role requires 18+, SPM/O Level or above, 1–2 years retail experience, and English fluency. Flexible shifts including nights, weekends, and public holidays are expected. Crocs emphasizes equal opportunity and a dynamic, fast-paced retail environment.