Retail Sales Associate - Customer Service & POS (Part-Time)

Crocs; Klang City; On-site; MYR 11,000 - 17,000; Part time

Job summary

Crocs store in Klang is seeking a Store Sales Associate (Part Time) to deliver outstanding service and support daily store operations. You will engage customers with Crocs CHARM service, learn product knowledge, manage the POS system, and help with stock, pricing, and promotions.

You will work with a supportive team, rotate shifts including nights and weekends, and contribute to a vibrant, fast-paced retail environment in a brand-focused setting.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other language(s) is an advantage.
• Flexible to work on a rotational shift basis, including nights, Saturdays, Sundays and public holidays.
• Basic computer proficiency and ability to operate a retail POS system.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment.
• Learn & assist in departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations such as POS management, stock replenishment, pricing/markdowns, loyalty programs, and cleanliness.
• Lead by example and collaborate with Store Management to improve KPIs.
• Adhere to asset protection policies, inventory control and compliance procedures.

Skills

Customer service

Retail experience

English fluency

POS operation

Education

SPM/O Level or above

Tools

POS system

MS Word

MS Excel

Email

Job description

Crocs store in Klang is seeking a Store Sales Associate (Part Time) to deliver outstanding service and support daily store operations. You will engage customers with Crocs CHARM service, learn product knowledge, manage the POS system, and help with stock, pricing, and promotions.

You will work with a supportive team, rotate shifts including nights and weekends, and contribute to a vibrant, fast-paced retail environment in a brand-focused setting.