Retail Sales Associate - Flexible Schedule & Growth

Crocs; Bayan Lepas; On-site; MYR 22,000 - 36,000; Full time

Job summary

Crocs is seeking a Retail Sales Associate in Penang, Malaysia. You will deliver customer service, support store operations, and learn across departments including product knowledge and stock management. This role requires a flexible, rotational schedule including nights and holidays, and basic computer/POS skills.

Minimum 1–2 years in retail, 18+ years old, fluent in English with additional languages as a plus. Crocs is an Equal Opportunity Employer with a diverse, inclusive environment.

Qualifications

• Must be 18 years or older.
• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; additional languages an advantage.
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency and ability to operate POS system.

Responsibilities

• Deliver outstanding service to our consumers using our service model.
• Proactively contribute to creating an enjoyable team environment.
• Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in daily store operations such as POS management, stock replenishment, pricing and markdown processes, loyalty promotions, and maintaining cleanliness and recovery standards.
• Lead by example and collaborate with Store Management to improve personal performance through sales-driven techniques.
• Adhere to Asset Protection policies including shortage prevention, inventory control, and compliance procedures.

Skills

Customer service

English fluency

Retail experience

POS system operation

Basic computer skills

Education

SPM/O Level

Tools

POS system

Microsoft Word/Excel

Job description

Crocs is seeking a Retail Sales Associate in Penang, Malaysia. You will deliver customer service, support store operations, and learn across departments including product knowledge and stock management. This role requires a flexible, rotational schedule including nights and holidays, and basic computer/POS skills.

Minimum 1–2 years in retail, 18+ years old, fluent in English with additional languages as a plus. Crocs is an Equal Opportunity Employer with a diverse, inclusive environment.