Retail Sales Associate — Fast-Paced Store, Flexible Hours

Crocs

Kuala Lumpur

On-site

MYR 20,000 - 31,000

Full time

2 days ago

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Job summary

Crocs stores in Selangor are hiring a Retail Associate to join our onsite team. You’ll deliver outstanding customer service, support POS operations, assist with stock and merchandising, and help maintain a welcoming store that drives sales. Requirements include fluent English, 18+ years old, and at least SPM/O Level or equivalent.

Flexible to rotate shifts, including weekends and public holidays. Basic computer skills are required.

Qualifications

Must be 18 years or older.
Minimum 1–2 years of working experience, preferably in retail.
Fluent in English; proficiency in other languages is an advantage.
Flexible to work on rotational shifts, including nights, Saturdays, Sundays and public holidays.
Basic computer proficiency and able to operate POS systems.

Responsibilities

Deliver outstanding service to customers using the CROCS service model.
Contribute to an enjoyable team environment with shared ideas and concerns.
Learn and assist in departments such as consumer service, product knowledge, placement, and stock room management.
Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty programs, cleanliness and recovery standards.
Lead by example and collaborate with Store Management to improve sales KPIs.