Retail Sales Assistant

Lim Seong Hai Capital Berhad; Kuala Lumpur; On-site; MYR 27,000 - 47,000; Full time

Job summary

LSH Lighting, part of Lim Seong Hai Capital Berhad, invites applicants for a Sales Assistant role in Kuala Lumpur. You will assist customers, prepare quotations, process orders and ensure a seamless shopping experience.

You should have strong communication, a customer‑oriented approach, and basic MS Office skills. Weekend work may be required to support retail operations.

Qualifications

• Minimum SPM qualification with advantage for a Diploma in Business, Marketing, Sales or related disciplines.
• At least 1 year in retail sales, indoor sales, sales support or customer service.
• Good communication and interpersonal skills.
• Customer oriented with a pleasant personality and positive attitude.

Responsibilities

• Attend to walk-in customers and provide professional advice on lighting products and solutions.
• Promote and sell the Company's lighting products to achieve sales targets.
• Prepare quotations, sales orders, invoices and related documents promptly.
• Follow up on customer enquiries, orders and deliveries to ensure satisfaction.
• Coordinate with warehouse and logistics to ensure timely fulfilment of orders.
• Assist in maintaining product displays and showroom presentation.
• Monitor stock availability and support replenishment activities.
• Build and maintain relationships with customers to encourage repeat business.

Skills

Communication skills

Interpersonal skills

Customer-oriented

Teamwork

Microsoft Office

Independent work

Education

Diploma in Business/Marketing/Sales

SPM minimum qualification

Tools

Microsoft Office

Job description

Join LSH Lighting, a trusted provider of lighting solutions under Lim Seong Hai Capital Berhad. As a Sales Assistant, you will play a key role in supporting retail sales operations by assisting customers, preparing quotations, processing orders and ensuring a seamless customer experience. This role is ideal for individuals who enjoy interacting with customers and have a passion for sales and retail.

Key Responsibilities

Attend to walk-in customers and provide professional advice on lighting products and solutions.

Promote and sell the Company's lighting products to achieve individual and outlet sales targets.

Prepare quotations, sales orders, invoices and other sales-related documentation accurately and promptly.

Follow up on customer enquiries, orders and deliveries to ensure customer satisfaction.

Coordinate with warehouse and logistics teams to ensure timely fulfilment of customer orders.

Assist in maintaining product displays and ensure the showroom is clean, organised and presentable.

Monitor stock availability and support stock replenishment activities.

Build and maintain good relationships with customers to encourage repeat business and referrals.

Perform any other duties and responsibilities assigned by the Company from time to time.

Requirements

Minimum SPM qualification. Candidates with a Diploma in Business, Marketing, Sales or related disciplines will have an added advantage.

At least 1 year of experience in retail sales, indoor sales, sales support or customer service.

Good communication and interpersonal skills.

Customer-oriented with a pleasant personality and positive attitude.

Basic knowledge of Microsoft Office applications.

Ability to work independently and as part of a team.

Willing to work on weekends and public holidays based on retail operation requirements.

Experience in lighting, electrical products, hardware, building materials or home improvement retail sales will be an added advantage.