Retail Sales Advisor

MORSE ELECTRONICS SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary & commission

Training & development

Career progression

Staff discounts

Flexible work arrangements

Job summary

Morse Electronics SDN. BHD. is seeking a talented Retail Sales Advisor to join our dynamic team in Kuala Lumpur. This full-time role focuses on delivering exceptional customer service and driving sales for our electronics brand.

You will engage customers, demonstrate product features, manage inventory, and process payments while maintaining store standards. Fluency in English and Bahasa Malaysia is required.

Qualifications

• Previous experience in a retail sales or customer service role.
• Excellent product knowledge and ability to quickly learn product features and functionalities.
• Enthusiasm, a positive attitude, and a genuine passion for providing exceptional customer service.
• Proficiency in English and Bahasa Malaysia, with ability to communicate effectively in both languages.
• Flexibility to work in a fast-paced retail environment, including evenings and weekends as required.

Responsibilities

• Provide excellent customer service and assist customers in finding the best products to meet their needs.
• Demonstrate and explain the features and benefits of our products to customers.
• Achieve personal and team sales targets through proactive selling and cross-selling.
• Ensure the store is well-stocked, visually appealing, and adheres to company standards.
• Handle cash, card, and other payment transactions accurately.
• Assist with inventory management and stock replenishment.
• Contribute to a positive and collaborative team environment.

Skills

Customer service

Communication skills

Product knowledge

Bilingual: English & Bahasa Malaysia

Sales & cross-selling

Job description

About the role

Morse Electronics SDN. BHD. is seeking a talented Retail Sales Advisor to join our dynamic team in Kuala Lumpur. As a Retail Sales Advisor, you will play a crucial role in providing exceptional customer service and driving sales for our leading electronics brand. This full-time position offers an exciting opportunity to develop your skills in the fast-paced retail industry.

What you'll be doing

• Provide excellent customer service and assist customers in finding the best products to meet their needs
• Demonstrate and explain the features and benefits of our products to customers
• Achieve personal and team sales targets through proactive selling and cross-selling
• Ensure the store is well-stocked, visually appealing, and adheres to company standards
• Handle cash, card, and other payment transactions accurately
• Assist with inventory management and stock replenishment
• Contribute to a positive and collaborative team environment

What we're looking for

• Previous experience in a retail sales or customer service role, preferably in the electronics or consumer technology industry
• Strong communication and interpersonal skills, with the ability to engage and build rapport with customers
• Excellent product knowledge and the ability to quickly learn about new product features and functionalities
• Enthusiasm, a positive attitude, and a genuine passion for providing exceptional customer service
• Proficiency in English and Bahasa Malaysia, with the ability to communicate effectively in both languages
• Flexibility to work in a fast-paced retail environment, including evenings and weekends as required

What we offer

At Morse Electronics SDN. BHD., we are committed to providing a rewarding and fulfilling work environment for our employees. Some of the key benefits you can expect include:

• Competitive salary and commission-based incentive scheme
• Comprehensive training and development opportunities to enhance your skills
• Opportunities for career progression and advancement within the company
• Generous employee discounts on our products
• Supportive and collaborative team environment
• Flexible work arrangements to promote work-life balance

About us

Morse Electronics SDN. BHD. is a leading provider of innovative consumer electronics and technology solutions. With a strong presence in Kuala Lumpur, we are dedicated to delivering exceptional products and services to our customers. Our mission is to empower individuals and businesses with cutting-edge technology that simplifies their lives and drives progress. Join our team and be part of our exciting journey!

Morse Electronics Sdn Bhd is a local brand providing Smart Electronics Products.

Which have been founded and established since 2018. Since then, the company have

been growing and continue invent into different category of Smarter cleaning products.

We strive to be one of the top and best Smart Electronics Products out there.

Morse Electronics Sdn Bhd is a local brand providing Smart Electronics Products.

Which have been founded and established since 2018. Since then, the company have

been growing and continue invent into different category of Smarter cleaning products.

We strive to be one of the top and best Smart Electronics Products out there.

Your application will include the following questions:

• How many years' experience do you have as a Retail Sales Advisor?