Retail Sales Advisor 零售顾问

SIGNATURE MARKET SDN. BHD.; Putrajaya; On-site; MYR 22,000 - 40,000; Full time

Job summary

Signature Market in Malaysia seeks a Retail Sales Advisor to deliver exceptional customer service, manage product displays, and drive sales growth in a busy retail environment. The role requires proficiency in English, Malay, and Mandarin, strong organizational skills, and the ability to work well with a team.

Training will be provided. Candidates must be 18+ years old, Malaysian citizens, and able to uphold brand standards.

Qualifications

• Excellent customer service and communication skills.
• Experience in inventory and store organization.
• Able to work independently and maintain store standards.
• Ability to communicate in English, Malay, and Mandarin.
• Adherence to brand guidelines and professional appearance.

Responsibilities

• Create welcoming customer experiences and greet customers.
• Achieve sales goals and contribute to profitability.
• Maintain visual merchandising standards and floor sets.
• Manage inventory and keep store clean and organized.
• Provide product knowledge and upsell cross-sell.

Skills

Customer service

Communication skills

Inventory management

Store operations

Multilingual: English/Malay/Mandarin

Job description

Create and maintain a retail culture focused on the customer, enhance the buying experience build relationships that lead to long-term business growth; and demonstrate detailed knowledge of all products and services.

Responsible for achieving sales goals.

Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk management.

Responsible for effective implementation of all visual merchandising standards operational direction.

Ensure that standards are being followed including floor sets, cleanliness, marketing, signage sales promotion.

Create merchandise presentations as well as displays that have an impact, are customers focused maximize sales.

Ensure each customer is welcomed into the store in a warm genuinely sincere manner.

Ensure the appropriate quality time is spent with the customer, asking questions to learn about his/her needs, preferences lifestyles.

Other duties may arise from time to time and may be assigned to the employee.

Requirements

Possesses customer service and communication skills.

Good in maintaining Inventory, Store, Organized, and Independent person.

Able to communicate in English, Malay, and Mandarin; to communicate with Mandarin-speaking customers.

Smoking or Vaping is prohibited to uphold our brand and promote a healthy lifestyle.

Pleasant appearance, with no tattoos or no visible tattoos.

5 working days per week; 9 hours (2 rest days on weekdays).

Training will be provided.

Must be age 18 and above and Malaysian citizen.

Salary range : Basic Salary + Commissions + Allowances + OT + EPF + SOCSO

Signature Market - Career Opportunities

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How would you rate your Mandarin language skills?
• Do you have FMCG retail experience?

Signature Market is now certified B Corporation!

We are proud to be among businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

Signature Market is now certified B Corporation!

We are proud to be among businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

What can I earn as a Retail Sales Advisor