Retail Sales Admin (Johor)

Big Bath Sdn Bhd; Johor Bahru; On-site; MYR 33,000 - 56,000; Full time

Job summary

Big Bath Sdn Bhd in Johor Bahru is seeking proactive customer-focused individuals to join our sales team. You will coordinate product delivery, installation, and after-sales service while maintaining accurate documentation and billing records.

You will also assist in preparing quotations, follow up on delivery and installation, and respond promptly to online and walk-in inquiries, with weekend work as needed and weekdays rest days.

Qualifications

• Customer-focused individuals with sales mindset.

Responsibilities

• Coordinate product delivery, installation, and after-sales service arrangements for customers.
• Assist the Business Development team in preparing quotations and proposals, and follow up on delivery and installation arrangements.
• Maintain accurate records of inventory, sales, and payment information to support efficient and reliable customer service.
• Respond promptly to both online and walk-in customer inquiries, providing clear, professional, and attentive service.
• Be able to work on weekends with rest days arranged on weekdays to meet customer service needs.

Skills

Customer service

Sales support

Communication skills

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Summary

Job Responsibility

Working Location : No 6, JALAN KENCANA EMAS 2/2 KAWASAN PERINDUSTRIAN TEBRAU 3 81100 JOHOR BAHRU JOHOR

Working Day : 5.5 Days Work In A Week, 1.5 Days Of Rest Day At Weekdays and Weekend Need To Work

Requirement

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As our team continues to expand, we are seeking proactive individuals who are customer-focused and eager to be part of a sales team that values growth and continuous improvement.

This role is not suitable for candidates who prefer a passive work style or who do not place customer service as a core priority.

Job Summary

You will be responsible for coordinating product delivery, installation, and after-sales service arrangements for customers. As the first point of contact for customers, both online and offline, you will provide a professional and consistent service experience.

In addition, you will assist your supervisor in handling billing management and maintaining proper documentation to ensure all processes are accurate and well organized.

Working Location : No 6, JALAN KENCANA EMAS 2/2 KAWASAN PERINDUSTRIAN TEBRAU 3 81100 JOHOR BAHRU JOHOR

Working Day : 5.5 Days Work In A Week, 1.5 Days Of Rest Day At Weekdays and Weekend Need To Work

Job Responsibility

Work closely with the warehouse and installation team to ensure smooth product delivery and installation processes, providing customers with a positive overall experience.

Assist the Business Development team in preparing quotations and proposals, and follow up on delivery and installation arrangements to ensure customer requirements are properly fulfilled.

Maintain accurate records of inventory, sales, and payment information to support efficient and reliable customer service.

Respond promptly to both online and walk-in customer inquiries, providing clear, professional, and attentive service.

Be able to work on weekends with rest days arranged on weekdays to meet customer service needs.