Retail Pharmacist: Lead Operations & Patient Care

Sunway Multicare Pharmacy; Rawang; On-site; MYR 78,000 - 112,000; Full time

Job summary

Sunway Multicare Pharmacy in Malaysia is seeking a Pharmacy Leader to oversee daily operations, drive customer service excellence and sales performance. You will manage dispensing, health screening, counselling, and staff development while ensuring adherence to regulations.

The role requires a pharmacy degree with board registration, fluency in English and Malay (Mandarin is a plus), and willingness to relocate for shift duties. Fresh graduates may apply for provisional registration.

Qualifications

• Must have Bachelor’s/Master’s Degree in Pharmacy and be registered with the Pharmacy Board of Malaysia.

Responsibilities

• Lead pharmacy operations and ensure excellent customer service and sales performance.
• Provide medication review, dispensing, health screening, consultation and counselling services.
• Maintain good relationships with customers and promote core product ranges.
• Oversee outlet operations, aligning with brand and business strategy.
• Lead staff to achieve sales KPIs and manage inventory control.
• Ensure poison records and scheduled poisons are properly handled.
• Conduct internal and external trainings for continuous professional development.
• Stay updated on market trends in medications and pharmacology.

Education

Bachelor's/Master's Degree in Pharmacy

Job description

Sunway Multicare Pharmacy in Malaysia is seeking a Pharmacy Leader to oversee daily operations, drive customer service excellence and sales performance. You will manage dispensing, health screening, counselling, and staff development while ensuring adherence to regulations.

The role requires a pharmacy degree with board registration, fluency in English and Malay (Mandarin is a plus), and willingness to relocate for shift duties. Fresh graduates may apply for provisional registration.