Retail Pharmacist: Lead Pharmacy Ops & Customer Care

Sunway Multicare Pharmacy; Kajang; On-site; MYR 89,000 - 134,000; Full time

Job summary

Sunway Multicare Pharmacy is seeking a proactive Pharmacy Manager to lead daily operations, drive sales, and ensure exceptional customer service. You will oversee dispensing, consultations, inventory, and staff training while maintaining compliance with regulations.

The role requires a Pharmacy degree with board registration, fluency in English and Malay, and willingness to relocate and work shifts. Training will be provided for new retail experiences.

Qualifications

• Bachelor's or Master's degree in Pharmacy; must be registered with the Pharmacy Board of Malaysia.
• Proficiency in English and Malay; additional language is a plus.

Responsibilities

• Lead pharmacy operations and drive sales performance.
• Provide medication review, dispensing, health screening, consultation and counselling services.
• Manage outlet operations aligned to branding and business strategy.
• Promote range of products to meet customer needs; lead staff to achieve sales KPI.
• Perform poison and inventory control; maintain poison records and address related issues.
• Provide internal and external training for professional development.
• Stay updated on market trends, pharmacology findings and product knowledge.
• Participate in company promotional activities as required.

Education

Bachelor's/Master's Degree in Pharmacy

Job description

Sunway Multicare Pharmacy is seeking a proactive Pharmacy Manager to lead daily operations, drive sales, and ensure exceptional customer service. You will oversee dispensing, consultations, inventory, and staff training while maintaining compliance with regulations.

The role requires a Pharmacy degree with board registration, fluency in English and Malay, and willingness to relocate and work shifts. Training will be provided for new retail experiences.