Registered Pharmacist

Sunway Multicare Pharmacy; Rawang; On-site; MYR 67,000 - 100,000; Full time

Job summary

Sunway Multicare Pharmacy in Rawang, Selangor seeks a Pharmacy Operations Lead to oversee outlet operations, ensure excellent customer service, drive sales, and develop staff. The role involves dispensing, counseling, health screening, and staying aligned with branding and business strategy.

Candidates must have Pharmacy degree, board registration, strong English and Malay, and a willingness to relocate and work shifts.

Qualifications

• Bachelor’s/Master’s in Pharmacy and registration with the Pharmacy Board of Malaysia.
• Proficiency in English and Malay; Mandarin is an added advantage.
• Retail experience is not required; training will be provided.

Responsibilities

• Lead the outlet operations and align with company branding and business strategy.
• Provide medication review, dispensing, health screening, consultation and counselling services.
• Promote products to meet customer needs and drive sales KPI.
• Train and develop outlet staff for continuous professional development.

Skills

Leadership

Customer service

Sales orientation

Staff development

Communication

Education

Bachelor’s or Master’s in Pharmacy

Registered with Pharmacy Board of Malaysia

Job description

This position is required to lead pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.

Responsibilities:

• Provide medication review, dispensing, health screening, consultation and counselling services.
• Provide excellent service and maintain good relationship with customers.
• Manage and oversee outlet operation, aligning to company branding & business strategy.
• Promote intensive range and category of products in fulfilling customer needs.
• Lead the outlet staffs as a team to achieve sales KPI.
• Perform poison & inventory control.
• Managing good poison recording and scheduled poison-related issues.
• Perform internal and external training for continuous professional development.
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding.
• Participate in company promotional activities as required.

Job Requirements:

• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia.
• Well versed in English and Malay; Mandarin is an added advantage.
• Candidates with no retail experience are welcomed to apply as training will be provided.
• Able to perform shift duties and willing to relocate.
• Continuous learning, refreshing and keeping knowledge up to date.
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice.
• Good understanding of pharmacy’s relevant laws and regulations.
• Extend genuine warmth to customers, focus on medication safety.
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges.
• Market sensitive with strong commercial awareness.
• Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions.
• Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP).