Retail Ops Specialist: Inventory & Fulfillment

Apple, Inc.; Selangor; On-site; MYR 42,000 - 65,000; Full time

Job summary

Apple Retail in Malaysia seeks an Operations Specialist to ensure product flow, maintain stock availability, and support inventory processes that underpin a seamless customer experience. You will assist with product fulfillment, restocking, and upholding Apple's preservation standards in store operations.

You will collaborate with teammates to deliver friendly service, adapt to changing priorities, and contribute to an inclusive environment that reflects Apple’s values.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Be able to lift and carry product to various locations within and nearby the store.
• Be proficient in the local language, both written and spoken.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
• Use communication and training resources to keep up to date with inventory process changes.
• Perform demo and restocking tasks to support technology and merchandising priorities.
• Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
• Participate in other tasks as needed, including but not limited to supporting customer-facing activities.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Skills

Customer focus

Team player

Attention to detail

Job description

Apple Retail in Malaysia seeks an Operations Specialist to ensure product flow, maintain stock availability, and support inventory processes that underpin a seamless customer experience. You will assist with product fulfillment, restocking, and upholding Apple's preservation standards in store operations.

You will collaborate with teammates to deliver friendly service, adapt to changing priorities, and contribute to an inclusive environment that reflects Apple’s values.