Retail Business Solutions Specialist

Apple, Inc.; Selangor; On-site; MYR 48,000 - 76,000; Full time

Job summary

Apple Retail is seeking a Business Expert in Malaysia to connect with business customers, identify opportunities, and close sales by showcasing Apple and third‑party solutions. You will forecast needs, tailor recommendations, and contribute to a collaborative Apple Retail team culture.

You will engage with local business owners and executives, provide exceptional service, and leverage CRM tools to maintain accurate customer relationships.

Qualifications

• Experience in retail or sales, or related work experience.
• Experience with Apple products, services, and solutions.
• Proficient in the local language, both written and spoken.

Responsibilities

• Establish and engage business customers by showcasing technology and tailoring solutions.
• Proactively identify ownership opportunities, present products and services, and educate customers on relevant ways to buy.
• Serve as go-to expert on business solutions and mentor the team on business customer needs and solutions.

Skills

Retail experience

Apple products knowledge

Communication skills

Local language proficiency

Job description

Apple Retail is seeking a Business Expert in Malaysia to connect with business customers, identify opportunities, and close sales by showcasing Apple and third‑party solutions. You will forecast needs, tailor recommendations, and contribute to a collaborative Apple Retail team culture.

You will engage with local business owners and executives, provide exceptional service, and leverage CRM tools to maintain accurate customer relationships.