Retail Inventory & Operations Specialist

Apple Inc.; Putrajaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

Apple Retail in Malaysia seeks an Operations Expert to drive sales and customer experience through excellence in operations, inventory accuracy, and preservation. You will mentor the Operations team to complete tasks per Retail Inventory processes and support customer-facing activities.

The role requires availability for nights, weekends, and holidays, and the ability to lift products. Prior retail or sales experience and fluency in the local language are essential.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store; attend as scheduled in line with local laws.
• Able to lift and carry product within store premises.
• Experience in retail or sales, or related work experience.
• Proficient in the local language, both written and spoken.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members.
• Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
• Promote understanding of inventory performance among all store team members and gather inventory data to aid leadership decision-making.
• Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and identify variance trends.
• Perform other tasks as needed, including supporting customer-facing activities.
• Contribute to an inclusive environment by respecting differences and fostering curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.

Skills

Retail experience

Customer service

Teamwork

Communication

Job description

Apple Retail in Malaysia seeks an Operations Expert to drive sales and customer experience through excellence in operations, inventory accuracy, and preservation. You will mentor the Operations team to complete tasks per Retail Inventory processes and support customer-facing activities.

The role requires availability for nights, weekends, and holidays, and the ability to lift products. Prior retail or sales experience and fluency in the local language are essential.