Retail Operations & Sales Executive

INTER POLO MARKETING (TRAVEL HOUSE); Kuala Lumpur; On-site; MYR 29,000 - 50,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Training & development

Job summary

INTER POLO MARKETING (TRAVEL HOUSE) in Kuala Lumpur is seeking a Retail Sales & Operation Executive to manage day-to-day store activities, deliver exceptional customer service, and drive sales across our retail network.

You will support store management, merchandising, inventory control, and accurate transactions, while contributing to a positive team culture in a fast-paced environment. Proficiency with POS systems is expected; Mandarin/Cantonese is a plus.

Qualifications

• Previous experience in a retail environment or customer-facing role.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced store setting.
• Basic numeracy and proficiency with point-of-sale systems.
• Attention to detail and high standards of cleanliness and organisation.

Responsibilities

• Attend to customer enquiries and assist with purchases.
• Maintain store appearance and visual merchandising standards.
• Process transactions accurately at the point of sale.
• Monitor inventory levels and assist with stock replenishment.
• Support Store Manager in achieving sales targets and KPIs.
• Assist with promotions, product launches and events.
• Follow health and safety regulations and company policies.

Skills

Customer service

Communication

Multitasking

Numeracy

Attention to detail

Flexible hours

Team player

Tools

POS systems

Job description

INTER POLO MARKETING (TRAVEL HOUSE) in Kuala Lumpur is seeking a Retail Sales & Operation Executive to manage day-to-day store activities, deliver exceptional customer service, and drive sales across our retail network.

You will support store management, merchandising, inventory control, and accurate transactions, while contributing to a positive team culture in a fast-paced environment. Proficiency with POS systems is expected; Mandarin/Cantonese is a plus.