RETAIL OPERATIONS & PROJECT EXECUTIVE

R Pharmacy (Pastel Care Sdn Bhd); Kepong; On-site; MYR 60,000 - 90,000; Full time

Job summary

R Pharmacy (Pastel Care Sdn Bhd) is seeking a capable coordinator to drive outlet openings, renovations, and ongoing facilities management across Malaysia. You will liaise with landlords, contractors, and authorities while managing timelines, budgets, and quality standards.

The role requires 2–4 years in retail operations or facilities coordination, with strong communication and problem-solving skills. Proficiency in Google Workspace or Microsoft Office is essential, and traveling to outlets may

Qualifications

• Diploma or Degree in Business Administration, Operations Management, or Project Management.
• 2–4 years of experience in retail operations or facilities coordination.
• Experience liaising with landlords, contractors, vendors, mall management, and authorities.
• Proficient in Google Workspace and/or Microsoft Office.
• Strong coordination, communication, negotiation, and problem-solving skills.
• Detail-oriented, proactive, organized, and capable of handling multiple projects.

Responsibilities

• Coordinate and support new outlet openings, renovations, and setup activities.
• Liaise with landlords, contractors, vendors, mall management, and authorities on tenancy, renovation, and maintenance.
• Conduct site surveys and feasibility studies for potential outlets.
• Manage project timelines and budgets, monitor progress, ensure quality and safety.
• Oversee maintenance and repairs for existing outlets.
• Ensure licenses, permits, and regulatory documents are valid and renewed.
• Assist in procurement and tracking of fixtures, equipment, and supplies.
• Conduct site inspections and ensure timely rectification of defects.
• Support management in ad-hoc projects and initiatives.

Skills

Coordination

Stakeholder communication

Negotiation

Problem-solving

Detail-oriented

Education

Business Administration

Operations Management

Project Management

Tools

Google Workspace

Microsoft Office

Job description

Coordinate and support new outlet openings, renovations, and setup activities to ensure smooth and timely completion

Liaise with landlords, contractors, vendors, mall management, and relevant authorities on tenancy, renovation, maintenance, and operational matters

Conduct site surveys and feasibility studies for potential new outlets and business opportunities

Manage project timelines and budgets (CAPEX & Revenue), monitor progress, and ensure all work meets required quality and safety standards

Oversee maintenance and repair works for existing outlets, including lighting, air-conditioning, pest control, fire safety systems, and other facilities

Ensure all licenses, permits, and regulatory documents are valid, properly maintained, and renewed promptly

Assist in the procurement and tracking of fixtures, fittings, equipment, and operational supplies for new and existing outlets

Conduct site inspections, identify defects, and follow up with contractors and vendors to ensure timely rectification

Support Management in executing ad-hoc projects, assignments, and operational initiatives to achieve business objectives

Job Requirements

Diploma or Degree in Business Administration, Operations Management, Project Management or a related field.

Minimum 2-4 years of relevant experience in retail operations, project coordination, business development, or facilities management

Good understanding of retail outlet setup, renovation, maintenance, and project coordination

Experience dealing with contractors, vendors, landlords, mall management, and regulatory authorities is an added advantage

Experience liaising with government authorities and local councils, such as DBKL and Majlis Perbandaran, is an added advantage

Proficient in Google Workspace (Docs, Sheets, Slides) and/or Microsoft Office

Strong coordination, communication, negotiation, and problem-solving skills

Detail-oriented, proactive, organised, and able to manage multiple projects and deadlines simultaneously

A team player with a positive attitude, strong sense of responsibility, and willingness to take initiative

Willing to travel to retail outlets and conduct site visits when required

Possess a valid driving license and owning transportation is an added advantage

We are a one-stop retail pharmacy that strives to bring convenient and affordable healthcare to our valued customers. Our vision is to reimagine healthcare. We pair breakthrough technology with innovative solutions to address the industry’s most pressing challenges.

As a 40% owned subsidiary of Enviro-hub Holdings, a public listed company in Singapore, we aspire to extend our reach and improve lives across Malaysia.

We are a one-stop retail pharmacy that strives to bring convenient and affordable healthcare to our valued customers. Our vision is to reimagine healthcare. We pair breakthrough technology with innovative solutions to address the industry’s most pressing challenges.

As a 40% owned subsidiary of Enviro-hub Holdings, a public listed company in Singapore, we aspire to extend our reach and improve lives across Malaysia.