Retail Customer Experience Specialist

Watsons Malaysia; Malaysia; On-site; MYR 17,000 - 28,000; Full time

Job summary

Watsons Malaysia seeks retail staff to deliver professional customer service and maintain stock levels. You will promote VIP Member Cards, perform cashier duties, and follow Watsons operating standards. Weekend and holiday shifts are required.

Candidates should have at least PMR/SPM or equivalent, plus a professional certificate. Strong communication and interpersonal skills are essential for success in this role.

Qualifications

• Possess pleasant personality and good communication skills.
• Good interpersonal and follow-up skills.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure availability of products.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication

Interpersonal skills

Customer service

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia seeks retail staff to deliver professional customer service and maintain stock levels. You will promote VIP Member Cards, perform cashier duties, and follow Watsons operating standards. Weekend and holiday shifts are required.

Candidates should have at least PMR/SPM or equivalent, plus a professional certificate. Strong communication and interpersonal skills are essential for success in this role.