Senior Retail Customer Experience Specialist

Watsons Malaysia; Malaysia; Hybrid; MYR 16,740 - 27,900; Full time

Job summary

Watsons Malaysia is seeking a retail associate to provide professional customer service and efficiently manage stock levels. Candidates should possess a PMR/PT3/SPM/STPM/A Level or a Professional Certificate in any field, with strong interpersonal skills and adaptability.

The role includes promoting Watson's VIP Member Cards and performing cashier functions. Full and part-time positions are available, requiring flexible hours including weekends and public holidays.

Qualifications

• Pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is seeking a retail associate to provide professional customer service and efficiently manage stock levels. Candidates should possess a PMR/PT3/SPM/STPM/A Level or a Professional Certificate in any field, with strong interpersonal skills and adaptability.

The role includes promoting Watson's VIP Member Cards and performing cashier functions. Full and part-time positions are available, requiring flexible hours including weekends and public holidays.