Retail Customer Experience Specialist

Watsons Malaysia; Malaysia; On-site; MYR 36,000 - 42,000; Full time

Job summary

Watsons Malaysia is seeking retail staff to provide professional customer service and maintain stock levels at our stores. The role includes cashier duties and promoting Watson's VIP Member Cards, while upholding Operations Standards and achieving sales targets.

We welcome candidates with PMR/SPM/STPM/A-Level/Pre-U or Professional Certificates who are personable, have strong communication skills, and can work retail hours including weekends and public holidays. Full/Part-Time positions available.

Qualifications

• Friendly and communicative with customers.
• Good interpersonal and follow-up skills.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure availability.
• Promote selling techniques to achieve targets.
• Perform cashier functions and promote Watson's VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Stock management

Sales techniques

Cashier duties

Vip member promotion

Operations standards

Education

PMR/SPM/STPM/A-Level/Pre-U

Professional Certificate

Tools

POS system

Job description

Watsons Malaysia is seeking retail staff to provide professional customer service and maintain stock levels at our stores. The role includes cashier duties and promoting Watson's VIP Member Cards, while upholding Operations Standards and achieving sales targets.

We welcome candidates with PMR/SPM/STPM/A-Level/Pre-U or Professional Certificates who are personable, have strong communication skills, and can work retail hours including weekends and public holidays. Full/Part-Time positions available.