Senior Retail Customer Experience Specialist

Watsons Malaysia; Malaysia; On-site; MYR 13,392 - 27,900; Full time

Job summary

Watsons Malaysia is seeking dedicated individuals for various positions, focusing on providing excellent customer service and ensuring optimal stock levels. Candidates should possess at least a PMR/PT3/SPM/STPM/A Level/Professional Certificate and demonstrate adaptability and strong communication skills.

The role involves performing cashier functions and promoting Watson’s VIP Member Cards while adhering to operational standards. Full and part-time roles are available.

Qualifications

• Must possess pleasant personality and good communication skills.
• Able to work retail hours, including weekends and public holidays.
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions & promote Watson’s VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate

Job description

Watsons Malaysia is seeking dedicated individuals for various positions, focusing on providing excellent customer service and ensuring optimal stock levels. Candidates should possess at least a PMR/PT3/SPM/STPM/A Level/Professional Certificate and demonstrate adaptability and strong communication skills.

The role involves performing cashier functions and promoting Watson’s VIP Member Cards while adhering to operational standards. Full and part-time roles are available.