Retail Customer Experience & Sales Specialist

Watsons Malaysia; Perak; On-site; MYR 22,000 - 40,000; Full time

Job summary

Watsons Malaysia is looking for retail staff to deliver professional customer service and manage stock levels while promoting VIP memberships. The role requires handling cashier duties and adhering to Watsons' operating procedures during weekend and public holiday shifts.

Ideal candidates possess a pleasant personality, strong communication and interpersonal skills, and the flexibility for full-time or part-time hours to support store performance.

Qualifications

• Pleasant personality and good communication skills.
• PMR/PT3/SPM/STPM/A Level/Pre-U or professional certificate.
• Good interpersonal and follow-up skills, adaptable and results oriented.
• Able to work retail hours including weekends and public holidays.
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure sufficient stock.
• Use correct selling techniques to achieve sales targets.
• Perform cashier duties and promote Watson's VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Communication

Interpersonal skills

Retail knowledge

Education

PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate

Job description

Watsons Malaysia is looking for retail staff to deliver professional customer service and manage stock levels while promoting VIP memberships. The role requires handling cashier duties and adhering to Watsons' operating procedures during weekend and public holiday shifts.

Ideal candidates possess a pleasant personality, strong communication and interpersonal skills, and the flexibility for full-time or part-time hours to support store performance.