Retail Customer Experience & Sales Specialist

Watsons; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Watsons Malaysia in Kuala Lumpur is seeking a customer-focused Retail Associate to deliver professional service, manage stock levels, and promote Watson’s VIP Member Cards. The role requires good communication, strong interpersonal skills, and the ability to work retail hours including weekends and public holidays.

Diploma/Certificate/Secondary education and at least PMR/PT3/SPM/STPM or equivalent are accepted. Permanent full-time position with standard retail benefits.

Qualifications

• Possesses pleasant personality and good communication skills.
• Good interpersonal and follow-up skills, adaptable and results oriented.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintains procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Pleasant personality

Good communication

Interpersonal skills

Follow-up skills

Adaptable

Result oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Diploma / Certificate / Secondary

Job description

Watsons Malaysia in Kuala Lumpur is seeking a customer-focused Retail Associate to deliver professional service, manage stock levels, and promote Watson’s VIP Member Cards. The role requires good communication, strong interpersonal skills, and the ability to work retail hours including weekends and public holidays.

Diploma/Certificate/Secondary education and at least PMR/PT3/SPM/STPM or equivalent are accepted. Permanent full-time position with standard retail benefits.