Retail Customer Experience & Sales Associate

Watsons; Tampin; On-site; MYR 20,000 - 31,000; Full time

Job summary

Watsons Malaysia is seeking a retail associate who will provide professional customer service, coordinate stock levels, and apply effective selling techniques to meet targets. The role includes cashier duties and promoting Watsons VIP Member Cards, while upholding standard operating procedures and assisting with other tasks as needed.

The ideal candidate has a pleasant personality, strong communication skills, and the ability to work retail hours, including weekends and public holidays.

Qualifications

• pleasant personality and good communication skills.
• PMR/PT3/SPM/“A” Level/Pre-U or professional certificate required.
• Good interpersonal and follow-up skills; adaptable and result oriented.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve targets.
• Perform cashier functions & promote Watsons VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Stock coordination

Sales techniques

Cashier duties

VIP program promotion

Follow procedures

Education

PMR/PT3/SPM/ A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is seeking a retail associate who will provide professional customer service, coordinate stock levels, and apply effective selling techniques to meet targets. The role includes cashier duties and promoting Watsons VIP Member Cards, while upholding standard operating procedures and assisting with other tasks as needed.

The ideal candidate has a pleasant personality, strong communication skills, and the ability to work retail hours, including weekends and public holidays.