Retail Associate - Mitsui (3 months Contract)

adidas (Malaysia) Sdn. Bhd.; Sepang; On-site; MYR 27,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly rate

Brand development

Training and support

Inclusive work environment

Contract extension possible

Job summary

adidas Malaysia is seeking a Retail Associate at our Mitsui location in Sepang, Selangor. This is a full-time role offered on a 3-month contract, focusing on delivering outstanding customer service, driving sales, and maintaining store standards on the shop floor.

You will greet customers, provide product knowledge, process transactions, and assist with merchandising to meet store targets while upholding adidas brand guidelines and policies.

Qualifications

• Retail experience in a fast-paced environment.
• Strong customer service and communication skills.
• Willingness to work weekends and public holidays.

Responsibilities

• Greet customers and provide product knowledge for adidas footwear, apparel, and accessories.
• Assist customers in finding products, offer styling advice and recommendations.
• Process transactions accurately using the point-of-sale system.
• Maintain an organized, clean, and visually appealing store environment through stock rotation and merchandising.
• Monitor stock levels and communicate inventory needs to management.
• Achieve individual and team sales targets while upholding high customer service standards.
• Handle customer inquiries and complaints professionally to ensure satisfaction.
• Participate in store promotions and marketing initiatives.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Cash handling

Flexibility to work shifts

Job description

About the role

We are seeking a Retail Associate to join the adidas team at our Mitsui location in Sepang, Selangor. This is a full-time position offered on a 3-month contract basis. As a Retail Associate, you will be the face of our brand, delivering exceptional customer service and driving sales whilst maintaining our store standards. This role is crucial in creating memorable shopping experiences that reflect adidas's commitment to quality, innovation, and customer satisfaction. You will work directly with customers on the shop floor, contributing to the achievement of store targets and the overall success of the retail operation.

Key responsibilities

• Greet customers warmly and provide expert product knowledge about adidas footwear, apparel, and accessories
• Assist customers in finding products that meet their needs and preferences, offering styling advice and recommendations
• Process transactions accurately and efficiently using the point-of-sale system
• Maintain an organised, clean, and visually appealing retail environment through regular stock rotation, merchandising, and display management
• Monitor stock levels and communicate with management regarding inventory needs and discrepancies
• Achieve individual and team sales targets whilst maintaining high standards of customer service
• Handle customer inquiries and complaints professionally, resolving issues to ensure customer satisfaction
• Participate in store promotions and marketing initiatives to drive customer engagement
• Follow adidas brand standards and company policies at all times

What we're looking for

• Previous retail experience in a fast-paced environment, preferably in sportswear or consumer products
• Strong customer service skills with a genuine passion for helping customers
• Excellent communication abilities and the capacity to work effectively as part of a team
• Ability to stand for extended periods and perform physical tasks such as lifting stock and rearranging displays
• Proficiency in handling cash transactions and point-of-sale systems
• A professional appearance and willingness to adhere to dress code standards
• Flexibility to work shifts, including weekends and public holidays as required
• Positive attitude, reliability, and strong work ethic
• Knowledge of adidas products or enthusiasm to learn about the brand is advantageous

What we offer

• Competitive hourly rate commensurate with experience
• Opportunity to develop retail and customer service skills in a globally recognized brand
• Professional training and support to help you succeed in the role
• A dynamic, inclusive work environment that values teamwork and customer focus
• Potential for contract extension or permanent position based on performance

About us

adidas is a global leader in sports footwear, apparel, and accessories, committed to supporting athletes and sports enthusiasts worldwide. Our mission is to be the best sports brand in the world, known for innovation, quality, and inspiration. At adidas, we believe in the power of sport to change lives. We foster a culture of excellence, creativity, and inclusivity, where every team member contributes to our success. Our retail stores are hubs where customers connect with our brand values and discover products that enhance their active lifestyles.

We've been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we've been defining sport culture since the beginning. And we're never done.

Come be a part of shaping the future together with us.

We've been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we've been defining sport culture since the beginning. And we're never done.

Come be a part of shaping the future together with us.

What can I earn as a Retail Sales Associate