Senior Retail Associate (Mitsui Outlet)

NEW BALANCE ATHLETIC SHOES SDN.BHD.; Sepang; On-site; MYR 28,000 - 42,000; Full time

Job summary

NEW BALANCE ATHLETIC SHOES SDN.BHD. in Malaysia is looking for a Retail Sales Associate to execute daily store operations, drive sales according to the Game Plan set by the Store Manager, and provide customers with detailed product information.

You will ensure a clean outlet, manage cash and inventory, and participate in stock takes while supporting the team on various projects. The role requires at least 1 year of relevant experience, and a minimum of SPM or a Diploma/Certificate.

Qualifications

• At least SPM or Diploma in any field.
• Minimum 1 year of working experience in a relevant industry.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.

Responsibilities

• Execute and complete daily store operation tasks.
• Achieve sales targets per Store Manager's Game Plan.
• Provide comprehensive product information and create excellent customer service, including after-sales support.
• Maintain a clean, presentable outlet and follow Visual Merchandising guidelines.
• Handle cash, float, cashiering and inventory; perform stock takes and manage stock loss.
• Assist team on ad-hoc projects and follow SOPs from Management.

Skills

Customer service

Communication skills

Cash handling

Stock taking

Team player

Education

SPM

Professional Certificate / Diploma

Job description

We are looking for a talented candidate to undertake:

Execute and complete daily store operation jobs.

To achieve the sales target according to the Game Plan set by Store Manager.

Able to communicate with customers by providing comprehensive product information to customers.

Provide excellent customer service experience to customers, including after sales service.

Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.

To provide daily housekeeping.

Follow the working shift schedule as planned.

Accountable in cash and inventory handling not limit to float, cashiering and inventory.

Cashiering duties as and when needed.

Perform stock take activity for stores and responsible for stock loss occurred in store.

Assist team with any other projects on an as needed basis.

Perform any ad-hoc action assigned by the Management.

Compliance to Management and Retail Operations Department SOP.

Intrigued? Are you the right person that we are looking for…

Candidate must possess at least a SPM, Professional Certificate / Diploma in any field.

Minimum 1 year working experience in relevant industry

Proficiency in English and Bahasa Malaysia languages. Additional of other language capabilities will be an added advantage

Excellent customer service and communication skills.

Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.

Able to work independently and with minimum supervision and guidance.

Positive attitude and able to work in a fast pace working environment.

Able to work on pre-planned shift, weekends or public holiday.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Textiles, Clothing & Accessories 11-50 employees

Our goal is to help you achieve yours.

At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.

Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

Our goal is to help you achieve yours.

At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.

Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

What can I earn as a Retail Sales Associate