Senior Retail Associate (Pavilion KL)

NEW BALANCE ATHLETIC SHOES SDN.BHD.; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

NEW BALANCE ATHLETIC SHOES SDN.BHD. is seeking a Retail Sales Associate to execute daily store operations, communicate product information, and provide excellent customer service. You will help achieve sales targets, maintain store presentation, and assist with stock and cash handling.

Candidate should have at least an SPM or equivalent, with 1 year in retail, and be fluent in English and Bahasa Malaysia. The role requires independent work, teamwork, and a positive attitude in a fast-paced

Qualifications

• Minimum 1 year of retail or service industry experience.
• Proficiency in English and Bahasa Malaysia.
• Able to communicate product information clearly.
• Customer service oriented and team player.

Responsibilities

• Execute and complete daily store operation jobs.
• To achieve the sales target according to the Game Plan set by Store Manager.
• Provide excellent customer service experience to customers, including after sales service.
• Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.
• To provide daily housekeeping.
• Follow the working shift schedule as planned.
• Accountable in cash and inventory handling including float, cashiering and inventory.
• Cashiering duties as needed.
• Perform stock take activity for stores and responsible for stock loss occurred in store.
• Assist team with any other projects on an as needed basis.
• Perform any ad-hoc action assigned by the Management.
• Compliance to Management and Retail Operations Department SOP.

Skills

Customer service

Communication skills

English language

Bahasa Malaysia

Education

SPM or equivalent

Diploma or Professional Certificate

Job description

We are looking for a talented candidate to undertake:

Execute and complete daily store operation jobs.

To achieve the sales target according to the Game Plan set by Store Manager.

Able to communicate with customers by providing comprehensive product information to customers.

Provide excellent customer service experience to customers, including after sales service.

Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.

To provide daily housekeeping.

Follow the working shift schedule as planned.

Accountable in cash and inventory handling not limit to float, cashiering and inventory.

Cashiering duties as and when needed.

Perform stock take activity for stores and responsible for stock loss occurred in store.

Assist team with any other projects on an as needed basis.

Perform any ad-hoc action assigned by the Management.

Compliance to Management and Retail Operations Department SOP.

Intrigued? Are you the right person that we are looking for

Candidate must possess at least a SPM, Professional Certificate / Diploma in any field.

Minimum 1 year working experience in relevant industry

Proficiency in English and Bahasa Malaysia languages

Excellent customer service and communication skills.

Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.

Able to work independently and with minimum supervision and guidance.

Positive attitude and able to work in a fast pace working environment.

Able to work on pre-planned shift, weekends or public holiday.

We regret that only shortlisted candidates will be notified.

Thank you.

Hirer responsiveness Salary match Number of applicants

Textiles, Clothing & Accessories 11-50 employees

Our goal is to help you achieve yours.

At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.

Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

Our goal is to help you achieve yours.

At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.

Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

What can I earn as a Retail Sales Associate