Retail Associate - Queensbay (Contract)

adidas (Malaysia) Sdn. Bhd.; Penang; On-site; MYR 26,000 - 40,000; Full time

Job summary

adidas (Malaysia) Sdn. Bhd. in Penang is seeking a Store Associate to contribute to meeting store sales and profit targets while delivering exceptional customer service and product knowledge.

You will be a Brand Ambassador, operate the till, keep the store tidy, replenish stock, and collaborate with the team to ensure the adidas brand experience is consistently delivered on the sales floor.

Qualifications

• Minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand.
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in both, the stockroom and the sales floor.
• Perform all store operations in a safe, effective and efficient manner.
• Collaborate productively and respectfully with team members.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to improve your performance continually.

Job description

Contribute to meeting or exceeding store sales and profit targets by:

Passionately inspiring consumer loyalty to the Brand

Effectively serving and selling to customers

Diligently executing store operations

KEY RESPONSIBILITIES:

Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

Execute the Brand Customer Service standards to meet or exceed customers’ expectations.

Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

Use Seasonal Brand and product knowledge effectively during sales interactions

Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand.

Adhere to all established policies and procedures.

Execute and maintain established Visual Merchandising and In-Store Communication standards.

Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.

Complete cash register transactions quickly and accurately.

Minimize loss in both, the stockroom and the sales floor.

Perform all store operations in a safe, effective and efficient manner.

Collaborate productively and respectfully with team members.

Complete all applicable training programs and effectively apply the learning on the job.

Seek coaching and learning opportunities to improve your performance continually.

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

MINIMUM QUALIFICATIONS & REQUIREMENT:

minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.

Basic numeracy, literacy and verbal communication skills.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.