Restaurant Supervisor

Dmk Hospitality Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Service charge

Staff meals

Uniform

EPF/SOCSO/EIS

Job summary

Dmk Hospitality Sdn Bhd in Kuala Lumpur is seeking a Restaurant Supervisor to lead the service floor and ensure smooth operations. You will oversee the service team, coordinate with the kitchen, handle guest relations and supervise celebration setups to guarantee on-time execution.

We require 2+ years in F&B with supervisory experience, strong English and Bahasa Malaysia, and availability for weekends and holidays.

Qualifications

• 2+ years in F&B, with at least 1 year supervising or leading a team
• Able to stay composed and make decisions during a full service
• Confident dealing with guests directly, including difficult ones
• Working knowledge of POS systems and basic shift reporting
• Good spoken English and Bahasa Malaysia
• Available for weekends, public holidays and split shifts
• Food handling certificate and typhoid vaccination, or willing to obtain
• SPM minimum; hospitality diploma is a plus, not a requirement

Responsibilities

• Run the floor during your shift: open, service, close
• Lead and supervise the service team, assign sections and manage breaks
• Handle guest relations, including complaints, special requests and VIP tables
• Coordinate with the kitchen on timing, pacing and any issues during service
• Oversee our celebration setups so every booked occasion is decorated and executed on time
• Manage daily cash handling, POS, shift reports and end-of-day reconciliation
• Monitor stock levels for service items and raise orders when needed
• Enforce hygiene, safety, halal compliance and grooming standards on every shift
• Train new service crew and hold the team to our standards
• Support the manager with rostering and staff scheduling

Job description

Run the floor during your shift: open, service, close

Lead and supervise the service team, assign sections and manage breaks

Handle guest relations, including complaints, special requests and VIP tables

Coordinate with the kitchen on timing, pacing and any issues during service

Oversee our celebration setups so every booked occasion is decorated and executed on time

Manage daily cash handling, POS, shift reports and end-of-day reconciliation

Monitor stock levels for service items and raise orders when needed

Enforce hygiene, safety, halal compliance and grooming standards on every shift

Train new service crew and hold the team to our standards

Support the manager with rostering and staff scheduling

What we're looking for

2+ years in F&B, with at least 1 year supervising or leading a team

Able to stay composed and make decisions during a full service

Confident dealing with guests directly, including difficult ones

Working knowledge of POS systems and basic shift reporting

Good spoken English and Bahasa Malaysia

Available for weekends, public holidays and split shifts

Food handling certificate and typhoid vaccination, or willing to obtain

SPM minimum; hospitality diploma is a plus, not a requirement

What we offer

Service charge, staff meals and uniform

EPF, SOCSO, EIS and annual leave

A landmark venue and a new opening you help build from the start

Room to grow into a management role as we scale

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Restaurant Supervisor?
• How would you rate your Bahasa Malaysia language skills?