Restaurant Supervisor

Vivo Food Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Vivo Pizza is seeking a dedicated Restaurant Supervisor in Malaysia to oversee service quality and staff coordination in a fast-paced dining environment.

You will train staff, monitor performance, manage daily operations, ensure cleanliness and safety, handle cash, and contribute to sales targets while liaising between kitchen and service teams.

Qualifications

• Right to work in Malaysia (must be eligible to work)
• Expected monthly basic salary to be stated
• Experience as Restaurant Supervisor (years)
• Types of qualifications held by the candidate
• Experience with inventory management (stock control)

Responsibilities

• Supervise and coordinate activities of restaurant staff (servers, hosts, cashiers)
• Train new employees on service standards and company policies
• Monitor employee performance and provide feedback
• Ensure customer receive prompt and courteous service; handle complaints professionally
• Oversee daily operation and ensure cleanliness, hygiene, and safety standards
• Monitor inventory levels and coordinate with management for supplies
• Assist with cash handling, billing, and daily sales reporting
• Monitor expenses and help control operational costs
• Act as a link between kitchen staff and service team; ensure timely food service and quality control

Skills

Staff supervision

Customer service

Training

Communication

Job description

Supervise and coordinate activities of restaurant staff (servers, hosts, cashiers)

Train new employees on service standards and company policies

Monitor employee performance and provide feedback

2. Customer Service

Ensure customer receive prompt and courteous service

Handle customer complaints and resolve issues professionally

Maintain a welcoming and friendly dining environment

3. Operations Management

Oversee daily operation

Ensure cleanliness, hygiene, and safety standards are followed

Monitor inventory levels and coordinate with management for supplies

Ensure compliance with health and safety regulations

Assist with cash handling, billing, and daily sales reporting

Monitor expenses and help control operational costs

Support management in achieving sales targets

5. Others

Act as a link between kitchen staff and service team

Ensure timely food service and quality control

Communicate effectively with management and staff

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Restaurant Supervisor?
• Which of the following types of qualifications do you have?
• Do you have experience with inventory management?

Vivo Pizza is a growing chain of restaurants with 17 outlets located in major strategic malls across Malaysia, notably:

Perak (Aeon Mall Kinta City)

We're constantly striving for excellence & are on the lookout of young professionals who share the same passion!

Vivo Pizza is a growing chain of restaurants with 17 outlets located in major strategic malls across Malaysia, notably:

Perak (Aeon Mall Kinta City)

We're constantly striving for excellence & are on the lookout of young professionals who share the same passion!

What can I earn as a Restaurant Supervisor