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Minimum 3 years of experience in F&B operations.
Strong knowledge of different cuisines, food safety, and hygiene regulations.
Excellent organizational and leadership skills.
Able to work shifts including on weekends and public holidays.
A hospitality degree or relevant certification is a plus.
Fluency in English and Malay is required. Conversational Chinese dialects / Mandarin is a plus.
Proficiency in POS systems and inventory management software.
Requirement
- Minimum 3 years of experience in F&B operations.
- Strong knowledge of different cuisines, food safety, and hygiene regulations.
- Excellent organizational and leadership skills.
- Able to work shifts including on weekends and public holidays.
- A hospitality degree or relevant certification is a plus.
- Fluency in English and Malay is required. Conversational Chinese dialects / Mandarin is a plus.
- Proficiency in POS systems and inventory management software.
- Basic financial literacy, including Profit & Loss management.
Responsibility
- Oversee all daily restaurant operations, including opening and closing procedures in accordance with company standards and guidelines.
- Manage human resource planning, staff scheduling, inventory control, administrative functions, and operational efficiency.
- Manage and supervise restaurant staff, including recruitment, training, scheduling, and performance management to maintain high levels of service excellence.
- Monitor food quality, product consistency, and customer service standards.
- Ensure adherence to food safety, hygiene and health regulations, conducting regular inspections and implementing corrective measures where necessary.
- Monitor and control food and beverage costs, maintain inventory levels and manage supplier relationships to avoid stock shortages or wastage.
- Create and maintain a welcoming atmosphere for guests, addressing customer concerns and complaints promptly and professionally.
- Monitor daily sales and cash flow, ensure proper cash handling and banking procedures are followed to minimise operational costs without compromising quality.
- Prepare daily, weekly, and monthly sales and operational reports.
- Ensure all documents, licenses, and certifications are up to date.
Benefits
- Competitive salary and benefits
- Training and development opportunities
- Staff meals