RESTAURANT MANAGER

IMS F&B Group Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Job summary

IMS F&B Group Sdn Bhd is seeking a Restaurant Manager to oversee daily restaurant operations in Kuala Lumpur, lead the team, and ensure a high standard of service and customer experience. You will be responsible for driving outlet performance, managing the team effectively, and ensuring smooth and efficient restaurant operations.

Join a growing group with multiple outlets in Kuala Lumpur and nearby areas. The role requires strong leadership, operational excellence, and a focus on guest

Qualifications

• Minimum 5-10 years of experience in restaurant management or supervisory role.
• Strong knowledge of restaurant operations, service standards and F&B practices.
• Good leadership and team management skills.
• Strong communication and problem-solving skills.
• Able to manage staff scheduling, inventory, costs and daily operations.

Responsibilities

• Oversee the daily operations of the restaurant, including opening and closing procedures.
• Ensure the restaurant maintains high standards of service, cleanliness, food quality, and presentation.
• Monitor daily opening and closing procedures and ensure all operational standards are followed.
• Foster a positive and professional working environment based on teamwork and accountability.
• Monitor staff attendance, punctuality, discipline and overall performance.
• Train and coach staff on customer service, product knowledge, SOPs, and workplace practices.
• Ensure guests receive excellent and consistent service throughout their dining experience.
• Handle customer feedback, complaints and service recovery professionally.
• Monitor daily sales and restaurant performance against targets.
• Ensure proper inventory control and minimize unnecessary wastage.
• Prepare and submit daily, weekly, and monthly operational reports as required.
• Monitor outlet performance and provide feedback and recommendations to management.

Skills

Leadership

Team management

Communication

Problem-solving

Staff scheduling

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As Restaurant Manager, you will oversee daily restaurant operations, lead the team, and ensure a high standard of service and customer experience. You will be responsible for driving outlet performance, managing the team effectively, and ensuring smooth and efficient restaurant operations.

About us

Merican's F&B Group Sdn Bhd operates three (3) outlets restaurant in Kuala Lumpur: Khan's Indian Cuisine at Bangsar South, Locarasa at Bamboo Hills and Bricks & Butter at The Linc KL. We are currently opening six (6) new outlets in Kuala Lumpur, Bangsar and Petaling Jaya.

Key responsibilities

• Oversee the daily operations of the restaurant, including opening and closing procedures.
• Ensure the restaurant maintains high standards of service, cleanliness, food quality, and presentation.
• Monitor daily opening and closing procedures and ensure all operational standards are followed.
• Foster a positive and professional working environment based on teamwork and accountability.
• Monitor staff attendance, punctuality, discipline and overall performance.
• Train and coach staff on customer service, product knowledge, SOPs, and workplace practices.
• Ensure guests receive excellent and consistent service throughout their dining experience.
• Handle customer feedback, complaints and service recovery professionally.
• Monitor daily sales and restaurant performance against targets.
• Ensure proper inventory control and minimize unnecessary wastage.
• Prepare and submit daily, weekly, and monthly operational reports as required.
• Monitor outlet performance and provide feedback and recommendations to management.

Requirements

• Minimum 5-10 years of experience in restaurant management or a similar supervisory role within the hospitality industry.
• Strong knowledge of restaurant operations, service standards, and F&B practices.
• Good leadership and team management skills.
• Strong communication and problem-solving skills.
• Able to manage staff scheduling, inventory, costs and daily operations.
• Customer-focused with a positive and professional attitude.
• Able to work in a fast-paced environment, including weekends and public holidays.
• Strong sense of responsibility, discipline and teamwork.