Restaurant Manager

Daisho Food (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

Daisho Food (M) Sdn Bhd is seeking a Restaurant Manager to oversee daily operations, drive excellent customer service and maintain high food quality at the assigned outlet in Malaysia. You will lead the team, manage costs and ensure compliance with SOPs.

The role requires 3–5 years in restaurant operations, strong leadership, and ability to work under pressure. You will monitor sales, optimize staff scheduling, and create plans to boost performance while delivering a positive dining experience

Qualifications

• Minimum SPM or equivalent; a diploma in Hospitality Management is an advantage.

Responsibilities

• Oversee daily restaurant operations for smooth, efficient service.

Skills

Leadership

Team management

Customer service

Problem solving

Communication

F&B operations

POS systems

Education

Diploma in Hospitality Management

SPM or equivalent

Tools

POS systems

Excel/Google Sheets

Job description

To manage the overall daily operations of the assigned restaurant outlet, ensuring excellent customer service, consistent food quality, efficient manpower management, strong sales performance and healthy profitability. The Restaurant Manager is responsible for leading and developing the outlet team, maintaining company standards, controlling operating costs and creating a positive dining experience that encourages customers to return.

Key responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient and consistent service
• Ensure the restaurant opens and closes according to company procedures and operating schedules
• Maintain high standards of food quality, presentation, hygiene, cleanliness and food safety
• Ensure compliance with company policies, standard operating procedures (SOPs) and relevant regulatory requirements
• Monitor restaurant facilities, equipment and maintenance issues, and arrange timely follow-up
• Achieve monthly sales targets and other business performance objectives set by management
• Monitor daily sales, customer traffic, average spending and sales trends
• Develop and implement practical action plans to improve sales and restaurant performance
• Lead, motivate and supervise the outlet team to achieve operational and business objectives
• Monitor food costs, labour costs, wastage, consumables and other operating expenses

About you

• Minimum SPM or equivalent; a diploma in Hospitality Management, Food and Beverage Management or a related field is an advantage
• Minimum 3-5 years of relevant experience in restaurant or food and beverage operations
• Previous experience in a supervisory or restaurant management position is preferred
• Good understanding of restaurant operations, food safety, hygiene and customer service standards
• Strong leadership, communication and team management skills
• Good problem-solving and decision-making abilities
• Ability to manage customer complaints professionally
• Basic computer skills and familiarity with POS systems, Microsoft Excel or Google Sheets
• Able to work shifts, weekends and public holidays according to operational requirements
• Able to work under pressure and manage a fast-paced restaurant environment

About us

Super Dining is a restaurant company operating assigned restaurant outlets with a focus on delivering excellent customer service, consistent food quality and strong business performance.

Daisho Food (M) Sdn Bhd, is one of the premier Japanese food trading and distribution companies in Malaysia. We are established with a mission to provide quality Japanese food products and services at competitive prices to both restaurant and retail outlets.

Daisho Food (M) Sdn Bhd, is one of the premier Japanese food trading and distribution companies in Malaysia. We are established with a mission to provide quality Japanese food products and services at competitive prices to both restaurant and retail outlets.