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Inter Island Group Pte Ltd. in Batu Pahat, Johor, is seeking an experienced supervisor to oversee daily operations, staff management, and budgetary controls in a fast-paced food service environment.
You will lead a team, ensure efficient service, maintain safety standards, and coordinate with vendors to keep quality high and costs in check. This role requires reliability for weekends and public holidays.
Daily Operations: Manage opening and closing duties, kitchen flow, counter service, and speed of delivery.
Staff Management: Hire, train, schedule shifts, and motivate crew members to maintain high performance.
Financial Control: Track sales targets, manage labor costs, reduce food waste, and handle basic budgeting.
Quality & Safety: Enforce food safety, hygiene rules, and local health regulations at all times.
Inventory: Count stock, order ingredients or packaging supplies, and coordinate with vendors.
Customer Service: Resolve guest complaints quickly and keep satisfaction levels high.
Education: SPM or equivalent; a diploma in hospitality or business is a plus.
Experience: 1 to 3 years of food service or fast-paced supervisory experience.
Skills: Strong leadership, basic math for budgeting, clear communication, and problem-solving abilities.
Physical & Schedule Flexibility: Ability to stand for long hours and work varied shifts, including weekends and public holidays.