restaurant manager

AWAGYU YAKINIKU SDN. BHD.; Tebrau; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Meals during shifts

Career development opportunities

Supportive work environment

Job summary

AWAGYU YAKINIKU SDN. BHD. in Johor seeks an experienced Restaurant Manager to lead daily operations, deliver premium dining experiences, and drive profitability.

This full-time role requires overseeing staff performance, maintaining service standards, and optimizing costs while ensuring top-tier guest satisfaction. You will manage front-of-house and back-of-house teams, develop schedules, ensure health and safety compliance, and foster strong supplier relationships to support quality food and

Qualifications

• 3+ years in restaurant management or senior hospitality role.
• Strong leadership and people management skills.
• Sound financial acumen with budgeting and cost control.

Responsibilities

• Overseeing all aspects of restaurant operations, including opening/closing and inventory management.
• Managing and training restaurant staff to ensure consistent service.
• Creating staff schedules and conducting regular training.
• Ensuring compliance with health, safety, and hygiene regulations.
• Managing customer relationships and resolving complaints.
• Monitoring food & beverage costs, controlling waste, and cost-saving measures.
• Liaising with suppliers and ensuring timely delivery of quality products.
• Preparing financial reports, managing budgets, and targeting profitability.
• Promoting events and menu items to maximize sales and engagement.
• Maintaining records of staff performance, customer feedback, and metrics.

Skills

Leadership

Staff management

Customer service

Budgeting

Cost control

Operations management

Communication

Multitasking

Tools

POS software

Restaurant management systems

Job description

About the role

We are seeking an experienced Restaurant Manager to join AWAGYU SDN. BHD. in Johor. This is a full-time position that plays a crucial role in ensuring the smooth day-to-day operations of our restaurant. As Restaurant Manager, you will be responsible for delivering exceptional customer experiences, managing staff performance, and driving profitability. This position is central to maintaining our reputation for quality service and premium dining experiences in the hospitality sector.

What you'll be doing

• Overseeing all aspects of restaurant operations, including opening and closing procedures, inventory management, and financial performance
• Managing and training restaurant staff, including front-of-house and back-of-house teams, to ensure consistent service excellence
• Creating and implementing staff schedules, monitoring performance, and conducting regular training and development sessions
• Ensuring compliance with health, safety, and hygiene regulations and maintaining high standards of cleanliness throughout the restaurant
• Managing customer relationships and resolving complaints professionally and promptly to maintain guest satisfaction
• Monitoring food and beverage costs, controlling waste, and implementing cost-saving measures without compromising quality
• Liaising with suppliers and maintaining relationships to ensure timely delivery of quality products
• Preparing financial reports, managing budgets, and working towards revenue targets and profitability goals
• Promoting special events, menu items, and restaurant initiatives to maximize sales and customer engagement
• Maintaining records of staff performance, customer feedback, and operational metrics

What we're looking for

• Proven experience as a Restaurant Manager or in a similar senior hospitality management role, ideally with 3+ years of experience
• Strong knowledge of food and beverage service standards, restaurant operations, and hospitality best practices
• Excellent leadership and people management skills with the ability to motivate and develop staff
• Exceptional customer service orientation and conflict resolution abilities
• Sound financial acumen with experience in budgeting, cost control, and revenue management
• Strong organizational and multitasking capabilities in a fast-paced environment
• Proficiency in restaurant management systems and point-of-sale software
• Knowledge of food safety and hygiene standards, including HACCP principles
• Excellent communication and interpersonal skills in English and Malay (or other local languages)
• Ability to work flexible hours, including evenings, weekends, and public holidays as required
• A passion for delivering premium dining experiences and maintaining high service standards

What we offer

At AWAGYU SDN. BHD., we value our team members and offer a competitive benefits package designed to support your professional growth and personal wellbeing. We provide opportunities for career development within our growing restaurant business, a supportive and collaborative work environment, and staff benefits including meals during shifts. We are committed to creating a workplace where our managers can thrive and develop their skills in the dynamic hospitality and tourism industry.

About us

AWAGYU SDN. BHD. is a premium dining establishment specializing in authentic yakiniku experiences. Located in Taman Daya Johor, we are dedicated to delivering exceptional quality, outstanding service, and memorable dining moments to our valued guests. Our restaurant combines traditional Japanese yakiniku culture with a modern dining atmosphere, attracting discerning diners who appreciate fine food and excellent hospitality. We are committed to maintaining the highest standards of culinary excellence and customer satisfaction in the competitive hospitality and tourism sector.