Remote Operations Intern — Client Success & Support

Fuku; Kuala Lumpur; Remote; MYR 20,000 - 31,000; Full time

Job summary

FastCo, the company behind FastJobs and FastGig, offers an Operations Executive Internship. This fully remote role runs on a 4-days on, 2-days off rotation and provides hands-on experience in supporting clients and the gig workforce.

As a current student or recent graduate in Business or related fields, you will learn to manage client postings, communicate with stakeholders, and troubleshoot issues, with mentorship and potential to convert into a full-time position based on performance.

Qualifications

• Currently pursuing or recently graduated with a Diploma/Degree in Business, Operations, Logistics, or a related field (prior experience in job boards or staffing is a plus, but not required!).

Responsibilities

• Learn to serve as a key point of contact between clients and our gig workforce.
• Assist in managing client job postings, ensuring clear communication to attract the right talent.
• Support the Client Success team by handling initial after-sales queries and troubleshooting client issues.
• Act as a champion for our users, responding promptly to inquiries and ensuring satisfaction throughout the project lifecycle.
• Balance various administrative and support tasks, maintaining a fast response rate and seamless workflow.
• Approach new operational challenges with a solutions-oriented mindset and a eager-to-learn attitude.

Skills

Customer service

Communication

Multitasking

Attention to detail

Google Workspace

Problem solving

Education

Diploma/Degree in Business or related field

Tools

Google Docs

Google Sheets

Job description

FastCo, the company behind FastJobs and FastGig, offers an Operations Executive Internship. This fully remote role runs on a 4-days on, 2-days off rotation and provides hands-on experience in supporting clients and the gig workforce.

As a current student or recent graduate in Business or related fields, you will learn to manage client postings, communicate with stakeholders, and troubleshoot issues, with mentorship and potential to convert into a full-time position based on performance.