Remote International Customer Support Executive

Mashreq Bank; Malaysia; Remote; MYR 33,480 - 55,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Work-from-home convenience

Training and professional development opportunities

Paid leaves and holiday bonuses

Job summary

A leading financial institution is seeking motivated individuals for the role of International BPO Executive. This remote position involves managing international customer interactions and providing exceptional support. The ideal candidate should possess fluency in English, strong communication skills, and a customer-focused approach. This is a great opportunity to build a career in the BPO industry while enjoying work-from-home convenience and opportunities for professional development.

Qualifications

• 0-2 years of experience in a BPO or customer service role is preferred.
• Freshers with strong communication skills are welcome to apply.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities

• Handle inbound and outbound calls with international clients.
• Address customer queries, concerns, and complaints.
• Provide accurate information about products and services.

Skills

Fluency in English

Excellent verbal and written communication skills

Proficiency in CRM tools

Problem-solving skills

Customer-focused mindset

Education

High school diploma or equivalent

Bachelor's degree is a plus

Tools

MS Office

Job description

A leading financial institution is seeking motivated individuals for the role of International BPO Executive. This remote position involves managing international customer interactions and providing exceptional support. The ideal candidate should possess fluency in English, strong communication skills, and a customer-focused approach. This is a great opportunity to build a career in the BPO industry while enjoying work-from-home convenience and opportunities for professional development.