Remote Global Payment Operations Specialist

Tradev Markets Ltd; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Shift allowances

Annual performance bonus

Medical coverage

Paid leave

WFH flexibility

Job summary

Tradev Markets Ltd is seeking a detail-oriented Payment Operations Specialist to oversee end-to-end payment processes across regions. The role involves ensuring accuracy, security, and efficiency while collaborating with Finance and Operations teams.

A 3-shift rotation with work-from-home options for night shifts will apply. The ideal candidate has 1–3 years in fintech or payment operations, understands payment flows and PSPs, and communicates effectively in English.

Qualifications

• Diploma or Bachelor's in Finance, Business, CS, or related field.
• 1–3 years in fintech, payment operations, e-wallets, or banking.
• Good understanding of payment flows and PSP operations.
• Willingness to work rotational shifts, including weekends and public holidays.
• Strong English communication; additional languages help regional collaboration.

Responsibilities

• Process and monitor daily payment activities, including wallet top-ups, withdrawals, and refunds.
• Coordinate with banks, PSPs, and payment gateway partners to resolve transaction-related issues efficiently.
• Review withdrawal requests and monitor suspicious or abnormal transaction activities; ensure compliance.
• Update SOPs and collaborate cross-functionally to improve workflows and automate processes.

Skills

Fintech operations

Payment flows

English communication

Cross-functional collaboration

Education

Diploma or Bachelor’s Degree in Finance/Business/CS

Bachelor’s Degree in Finance/Business/CS

Job description

Tradev Markets Ltd is seeking a detail-oriented Payment Operations Specialist to oversee end-to-end payment processes across regions. The role involves ensuring accuracy, security, and efficiency while collaborating with Finance and Operations teams.

A 3-shift rotation with work-from-home options for night shifts will apply. The ideal candidate has 1–3 years in fintech or payment operations, understands payment flows and PSPs, and communicates effectively in English.