Remote Community Outreach & Participant Recruitment Lead

TSMG; Shah Alam; On-site; MYR 33,480 - 46,872; Full time

Job summary

TSMG is seeking a proactive Point of Contact Coordinator to build relationships with local communities and businesses in Malaysia, recruit participant groups, and coordinate project activities. You will work with the TSMG operations team to ensure smooth communication and successful recording sessions.

The role emphasizes strong communication, organizational skills, and independent work with flexible, project-based engagement and remote work.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong organizational and time management abilities.
• Ability to coordinate multiple participants and schedules simultaneously.

Responsibilities

• Identify and contact local businesses, organizations, and community groups.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet project requirements.
• Explain project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain recruitment and attendance records.
• Help resolve participant questions or logistical issues.
• Ensure onboarding information and documentation are completed by participants.
• Support participant retention through regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Multi-participant coordination

Email proficiency

Spreadsheets

Messaging apps

Online meeting tools

Basic English

Tools

Email client

Spreadsheets

Messaging apps

Video conferencing

Job description

TSMG is seeking a proactive Point of Contact Coordinator to build relationships with local communities and businesses in Malaysia, recruit participant groups, and coordinate project activities. You will work with the TSMG operations team to ensure smooth communication and successful recording sessions.

The role emphasizes strong communication, organizational skills, and independent work with flexible, project-based engagement and remote work.