Remote Community Outreach & Participant Coordinator

TSMG; Kuala Lumpur; On-site; MYR 33,480 - 61,380; Part time

Job summary

TSMG is seeking a proactive Point of Contact (PoC) Coordinator in Kuala Lumpur to build relationships with local businesses and communities, recruit participant groups, and coordinate project activities for a robotics AI data collection program.

You will act as the primary liaison between participants and the operations team, manage schedules, onboarding, and communications, and help maintain high engagement to ensure successful recording sessions.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Proficient with email, spreadsheets, messaging apps, and online meeting tools.
• Basic English communication skills; additional local language proficiency is required.
• Self-motivated and able to work independently.
• Reliable internet connection and access to a computer or smartphone.
• Previous experience in recruitment, sales, customer service, community management, event coordination, or business development is preferred.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Interpersonal skills

Time management

Organizational skills

Email proficiency

Spreadsheet proficiency

Remote collaboration tools

Independent working

Self-motivated

Local language proficiency

Job description

TSMG is seeking a proactive Point of Contact (PoC) Coordinator in Kuala Lumpur to build relationships with local businesses and communities, recruit participant groups, and coordinate project activities for a robotics AI data collection program.

You will act as the primary liaison between participants and the operations team, manage schedules, onboarding, and communications, and help maintain high engagement to ensure successful recording sessions.