Remote Community Outreach & Participant Coordinator

TSMG; George Town; On-site; MYR 16,740 - 23,436; Full time

Job summary

TSMG is seeking a proactive Point of Contact Coordinator in Malaysia to build partnerships with local communities and recruit participant groups for a robotics AI data collection project.

You will coordinate schedules, act as the liaison between participants and the operations team, and ensure onboarding and documentation are completed. The role offers remote work with occasional local meetings as needed. Strong communication and organizational skills are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Confident using email, spreadsheets, messaging apps, and online meeting tools.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Independent working

Job description

TSMG is seeking a proactive Point of Contact Coordinator in Malaysia to build partnerships with local communities and recruit participant groups for a robotics AI data collection project.

You will coordinate schedules, act as the liaison between participants and the operations team, and ensure onboarding and documentation are completed. The role offers remote work with occasional local meetings as needed. Strong communication and organizational skills are essential.