Community Outreach & Participant Coordination Lead

TSMG Holding; Kuala Lumpur; Remote; MYR 39,060 - 78,120; Full time

Job summary

TSMG Holding in Kuala Lumpur is seeking proactive Point of Contact Coordinators for a large-scale Robotics AI data collection project. You will build relationships with local communities and businesses, recruit participant groups, and coordinate project activities.

This remote, project-based role offers flexible hours and requires excellent communication, strong organizational skills, and the ability to manage multiple participant schedules.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Proficient with email, spreadsheets, messaging apps, and online meeting tools.
• Basic English communication skills; local language proficiency preferred for your market.
• Self-motivated and able to work independently.
• Reliable internet connection and access to a computer or smartphone.
• Experience in recruitment, sales, customer service, community management, event coordination, or business development preferred but not required.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Independent work

Remote coordination

Job description

TSMG Holding in Kuala Lumpur is seeking proactive Point of Contact Coordinators for a large-scale Robotics AI data collection project. You will build relationships with local communities and businesses, recruit participant groups, and coordinate project activities.

This remote, project-based role offers flexible hours and requires excellent communication, strong organizational skills, and the ability to manage multiple participant schedules.