Remote Business Ops & SOP Lead

Mister Mobile Trading Pte Ltd; Kuala Lumpur; Remote; MYR 60,000 - 90,000; Full time

Job summary

Mister Mobile Trading Pte Ltd is seeking a Business Operations Executive to own SOP and process documentation and drive cross-functional operational follow-through. You will support regulatory submissions, maintain records, and coordinate actions across departments in a remote environment.

The ideal candidate is organized, detail-oriented, and capable of translating business processes into clear documentation while working independently with multiple stakeholders.

Qualifications

• Degree in Business Administration, Business Management, Operations, or a related field.
• 2–3 years of relevant experience in business operations, administration, SOP documentation, or project coordination.
• Strong written communication and documentation skills with close attention to detail.
• Good organisation, coordination, and stakeholder management across multiple departments.
• Ability to work independently in a remote setting and escalate issues as needed.
• Proficient in Microsoft Office and Google Workspace.

Responsibilities

• Own SOP and process documentation, including updates and templates.
• Coordinate cross-functional activities and track action items to completion.
• Prepare reports, trackers, and business documents as required.
• Support regulatory submissions and maintain submission trackers.
• Escalate blockers or overdue actions to the relevant PIC.
• Drive process improvement and rollout updated workflows with teams.

Skills

Documentation

Stakeholder management

Coordination

Independent work

Remote collaboration

Microsoft Office

Google Workspace

Education

Bachelor’s degree in Business Administration/Business Management/Operations or related field

Tools

Microsoft Office

Google Workspace

Job description

Mister Mobile Trading Pte Ltd is seeking a Business Operations Executive to own SOP and process documentation and drive cross-functional operational follow-through. You will support regulatory submissions, maintain records, and coordinate actions across departments in a remote environment.

The ideal candidate is organized, detail-oriented, and capable of translating business processes into clear documentation while working independently with multiple stakeholders.